Privacy Policy

This policy explains what personal information SOULSHORE collects when you use this website, why, and the choices you have.

Who we are

SOULSHORE runs soulshore.in.

What we collect and why

• When you order: your name, email, phone number, delivery and billing address and what you bought, so that we can take payment, deliver your order and look after it afterwards.
• When you create an account: your name, email and password (stored in scrambled form), plus your saved addresses, order history and wishlist.
• When you write to us: the details in your message, so we can answer you.
• When you review a product: your name, rating, comment and any photographs you add. Reviews are public.
• If you subscribe to updates: your contact details, only to send what you signed up for. You can unsubscribe at any time.
• As you browse: a little technical information (such as your browser and pages viewed) and the cookies described in our Cookie Policy.

We do not store full card or UPI credentials on our own servers. Online payments are handled by the payment provider you choose; at the moment the methods we offer are: Cash on delivery.

Who we share it with

Only with the people who help us run the store: delivery partners who need your address and phone number to reach you, payment providers, our website hosting and email services, and, where we have them switched on, the services below. We do not sell your personal information.

• MailPoet — newsletters and marketing email you choose to receive
• Pinterest for WooCommerce — showing products on Pinterest and measuring advertising
• Snapchat for WooCommerce — measuring advertising on Snapchat
• Reddit for WooCommerce — measuring advertising on Reddit
• PayPal — payments, if enabled at checkout

How long we keep it

For as long as we need it to deliver your order, give you support, and meet our accounting and legal obligations. Account details stay until you ask us to close the account.

Your choices

You can ask to see the information we hold about you, correct it, or have it deleted where the law allows. You can edit your details and addresses yourself under My Account. contact us to make a request.

Changes to this policy

We will update this page when how we use information changes. The date at the top shows when it was last revised.